As we begin our final countdown to Mother's Day, supporting our members remains our top priority. Please review these measures below that have been implemented to prepare for continued strong consumer demand, to maximize your peak fulfillment capacity, and to position yourself for optimal success this holiday season!
Your dedicated BloomNet and 1-800-Flowers.com® teams are here to support you with your final holiday preparations and procurement. By working together, our goal is to make sure that we will have a very successful holiday!
NEW Substitution Flexibility on 1-800-Flowers.com® Orders
Throughout the Mother’s Day peak season, 1-800-Flowers.com® will be employing a flexible substitution policy, ensuring that our members are not penalized for consumer complaints about appropriate floral substitutions. During this time period, if an order is cancelled due to a customer complaint related to appropriate floral substitutions, 1-800-Flowers.com® will endeavor to proactively reinstate payment to the florist, irrespective of whether the customer receives a refund or replacement on their order.
Appropriate floral substitutions on arrangements from 1-800-Flowers.com® must conform to our Substitution Guidelines.
Flexible Deliveries on 1-800-Flowers.com® Mother's Day Orders
Based on tremendous positive feedback received from BloomNet Members, 1-800-Flowers.com® will implement multi-day Flexible Delivery options for peak Mother's Day deliveries. This Mother’s Day, Flexible Delivery date ranges will sometimes be broad, allowing your shop to deliver any time between now and Mother’s Day (Sunday, May 9).
Please be on the lookout for Flexible Delivery options on 1-800-Flowers.com® orders and take advantage of this tremendous opportunity to maximize your capacity for Mother's Day deliveries and fulfill more orders!
1-800-Flowers.com® Mother's Day Peak Product Assortment
To simplify your design efforts and further enhance your fulfillment capacity for 1-800-Flowers.com® has significantly reduced the number of arrangements available for customers to purchase for delivery during the peak days of the holiday.
Our goal is to provide customers with a sensational and diverse assortment while also simplifying peak season production for BloomNet members. In addition to this reduced assortment, limited Sympathy products will also be available in the days leading up to Mother's Day.
Weekly Holiday Email Updates
Mother's Day Outlook, April 15
Mother's Day Outlook, April 22
Mother's Day Outlook, April 28
Products & Supplies from Napco Imports
*Deferred payment of Mother’s Day Codified Products until May (payable in June)
Print Marketing Assets from BloomNet360
Staff Training from Floriology NOW
Enhanced Local Deliveries with Route4Me
Find Us in the News
Extended Hours for Mother's Day 2021
Should you have any questions, please contact us at 1-800-BloomNet (1-800-256-6663), email us at customerservice@bloomnet.net or chat with us at www.bloomnet.net/contactus. Thank you for your dedication as a BloomNet Member. Looking forward to a successful Spring!
